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Simulated workplace
Scenario · Network Operations, Safety and Training

Investigate a storm response near miss and review the fatigue controls

You are the Safety Coordinator assisting the Network Operations, Safety and Training Manager.

Advanced4 to 5 hours8 tasks
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The situation

What has happened

During the storm response on Thursday 4 September a crew truck drove under a low voltage span with the elevated work platform boom partly raised, coming within one metre of the conductors, recorded as INC-2026-055. The crew had worked thirteen hours after a fatigue extension approved by the duty manager, and had been dispatched to a third fallen conductor job after two hours' notice. The dispatch records are on the work orders, the fatigue extension is noted on one work order but not the incident register, and the truck's boom stowed interlock had been reported faulty a week earlier. The General Manager wants the investigation and a review of the storm plan and the fitness for work policy before the next storm season.

Your brief. Investigate the near miss using the incident records, dispatch records, fatigue extensions and interviews, identify the contributing factors and root causes across fatigue management, dispatch practice and plant condition, propose corrective actions with owners and dates, and recommend changes to the storm and emergency response plan and the fitness for work policy.
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Tasks

Deliverables

  • Investigation report with timeline, contributing factors and root causes
  • Interview records
  • Updated incident register entry with corrective actions, owners and dates
  • Recommended amendments to the storm plan and the fitness for work policy
  • Summary for the General Manager

Documents to use

Systems to use

Safety Incident and Near Miss Register

The safety register for electrical contacts, plant contacts, falls, injuries, near misses, safety rule breaches, environmental incidents and hazards, with investigation and corrective action tracking.

Work Orders and Crew Allocation

Records every planned and reactive job on the networks with the client, apparatus, allocated crew, access requirements, hours worked and completion status.

Access Authority and Permit Register

The operations centre record of every access authority, vicinity authority, test permit and rail traction access requested, issued and cancelled, with the isolation and earthing state confirmed.

For trainers and assessors

Units of competency

Current on training.gov.au for the Transmission, Distribution and Rail Sector as at 10 September 2026.

UETDRIS029Implement and monitor organisational WHS/OHS policies, procedures and programs
UETDRSO018Dispatch and monitor field staff activities
UETDRIS025Diagnose and resolve faults in distribution systems
UETDRSO021Respond to protection operations
UETDRMP010Provide first aid in an ESI environment

Qualifications

UET40422Certificate IV in ESI - Network Systems
UET60222Advanced Diploma of ESI - Power Systems
Assessor notes

What to look for

Evidence guide

The investigation must go beyond driver error to the fatigue extension, the late dispatch and the unrepaired interlock as system failures. Look for a timeline built from the records, fair interviews, root causes supported by evidence and corrective actions that change the plan and the policy with named owners and dates. The summary should be suitable for the General Manager and the client.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.